Author Topic: should i return my nspire cx cas because of single computer student license  (Read 66338 times)

0 Members and 1 Guest are viewing this topic.

Offline Darl181

  • «Yo buddy, you still alive?»
  • CoT Emeritus
  • LV12 Extreme Poster (Next: 5000)
  • *
  • Posts: 3408
  • Rating: +305/-13
  • VGhlIEdhbWU=
    • View Profile
    • darl181.webuda.com
Re: should i return my nspire cx cas because of single computer student license
« Reply #15 on: September 08, 2012, 01:30:05 pm »
Hm, well I didn't explicity ask for a new license or for the current one to be deactivated, but hey the other stuff works just as well/better. It broke itself on the other computer anyway so what's to say that wouldn't happen on this one? :P
Vy'o'us pleorsdti thl'e gjaemue

Offline epic7

  • Chopin!
  • LV11 Super Veteran (Next: 3000)
  • ***********
  • Posts: 2200
  • Rating: +135/-8
  • I like robots
    • View Profile
Re: should i return my nspire cx cas because of single computer student license
« Reply #16 on: September 08, 2012, 05:00:56 pm »
I just got a new computer yesterday and have the same problem :p

I don't really need the emulator part of the student software, so would tilp be pretty good for file transfer and stuff?

Offline lkj

  • LV6 Super Member (Next: 500)
  • ******
  • Posts: 485
  • Rating: +58/-1
    • View Profile
Re: should i return my nspire cx cas because of single computer student license
« Reply #17 on: September 09, 2012, 11:15:24 am »
I just got a new computer yesterday and have the same problem :p

I don't really need the emulator part of the student software, so would tilp be pretty good for file transfer and stuff?

You could also use TI's Computer Link software.

Offline Hayleia

  • Programming Absol
  • Coder Of Tomorrow
  • LV12 Extreme Poster (Next: 5000)
  • ************
  • Posts: 3367
  • Rating: +393/-7
    • View Profile
Re: should i return my nspire cx cas because of single computer student license
« Reply #18 on: September 09, 2012, 12:35:30 pm »
You could also use TI's Computer Link software.
^This. If you only want to transfer files, TI-Nspire™ Computer Link is faster to launch and esier to use than the Student Software. But it only does transferring, it doesn't handle Lua programs or other things.
TiLP should be faster to use too. But it has some compatibility problems with TI-Connect (if you have other calculators than the CX CAS) so you should uninstall it before installing TiLP, but then, TiLP should be able to handle all your calcs :)
I own: 83+ ; 84+SE ; 76.fr ; CX CAS ; Prizm ; 84+CSE
Sorry if I answer with something that seems unrelated, English is not my primary language and I might not have understood well. Sorry if I make English mistakes too.

click here to know where you got your last +1s

Offline xxcysxx

  • LV1 Newcomer (Next: 20)
  • *
  • Posts: 6
  • Rating: +0/-0
    • View Profile
Re: should i return my nspire cx cas because of single computer student license
« Reply #19 on: September 10, 2012, 02:28:31 pm »
well folks,
ti support finally responded back to me, and unfortunately it not what i wanted to hear. this calculator is going back.

cheers folks


Tam,

Thank you for contacting Texas Instruments.

I understand that you have questions about how to activate your TI-Nspire student software on a second computer. I will be more than happy to answer your questions about the activation process for the software and its license agreement.

The software that comes free with the handheld is designed to be installed and activated on a single computer. Per the license agreement it is not transferable. If you activated it on one computer and wish to have it on a second computer you will need to purchase a new license for that computer.

As an alternative you may download and install the free TI-Nspire computer link software. This software allows for transferring of TI-Nspire documents to and from the computer but will not allow you to open and work on the documents on your computer. To download the software please visit the link below.

http://education.ti.com/calculators/downloads/US/Software/Search/Results?cp=7&ac=9

Below is a list of available configurations along with their suggested retail price if you wish to purchase a new license.

• TI-Nspire student software - 365 day subscription - $27.50
• TI-Nspire student software - perpetual license- $112.00
• TI-Nspire CAS student software - 365 day subscription - $29.50
• TI-Nspire CAS student software - perpetual license- $119.00

You may purchase it from Texas Instruments directly by visiting the link below.

http://epsstore.ti.com/

You may also contact one of your Product Dealers and see if you may be able to get a better value by visiting the link below.

http://education.ti.com/educationportal/sites/US/nonProductSingle/purchase_dealer.html

We want you to be completely satisfied with your technology purchase. The Knowledge Base provides useful resources to answer questions, example calculations, and other information. The Knowledge Base is accessible to you 24/7.

http://epsstore.ti.com/OA_HTML/cskmbasicsrch.jsp

I hope that you find this information helpful. If you have further questions or comments, please feel free to send me an email.

Warmest Regards,

César López
------------------------------------------------------------------------
Texas Instruments
Email: [email protected]
General Information: (800) 842-2737
Technical Support: (972) 917-8324
------------------------------------------------------------------------
Let me know how I'm doing. Fill out our customer survey at: http://education.ti.com/us/supportsurvey

Master your graphing calculator. Start with step-by-step tutorials and get started using the basics in no time.

http://education.ti.com/calculators/pd/US/Online-Learning/Tutorials

---- Original Message ----
hi,
i just recently purchase a ti nspire cx cas and used the provided activation code for the connect software on my mac laptop. however, i'm looking to upgrade to a newer laptop in a few months, can i have the activation code deactivated on my old laptop and transfer it to my new laptop?

thanks

Tam

Offline willrandship

  • Omnimagus of the Multi-Base.
  • LV11 Super Veteran (Next: 3000)
  • ***********
  • Posts: 2953
  • Rating: +98/-13
  • Insert sugar to begin programming subroutine.
    • View Profile
Re: should i return my nspire cx cas because of single computer student license
« Reply #20 on: September 10, 2012, 02:30:57 pm »
TI is carrying on the tradition of TI-DOESNT-CARE :P

Sorry to hear about another bad story. I take it you actually want to USE the computer software, not just link to the calculator.

Offline Stefan Bauwens

  • Creator of Myst 89 - סטיבן
  • LV10 31337 u53r (Next: 2000)
  • **********
  • Posts: 1799
  • Rating: +162/-24
  • 68k programmer
    • View Profile
    • Portfolio
Re: should i return my nspire cx cas because of single computer student license
« Reply #21 on: September 10, 2012, 02:48:58 pm »
Well I must say it's a friendly answer and it looks like he did quite some effort. Probably all he could do. The thing is, he probably isn't allowed to let you install it on another computer for free. Also they can't check if you're telling the truth. It's sad that this happened but it looks like there isn't really anything more you can do. :/


Very proud Ticalc.org POTY winner (2011 68k) with Myst 89!
Very proud TI-Planet.org DBZ winner(2013)

Interview with me

Offline DJ Omnimaga

  • Clacualters are teh gr33t
  • CoT Emeritus
  • LV15 Omnimagician (Next: --)
  • *
  • Posts: 55943
  • Rating: +3154/-232
  • CodeWalrus founder & retired Omnimaga founder
    • View Profile
    • Dream of Omnimaga Music
Re: should i return my nspire cx cas because of single computer student license
« Reply #22 on: September 10, 2012, 02:54:27 pm »
Well that sucks. I remember they gave a new license when you lost yours. I'm saddened that they no longer do that...

However do you really absolutely need the student software? There are free alternatives to the student software:

-TI-Nspire Computer Link software: To link your calc to the PC and transfer files/OSes
-KarmTI: TI-Nspire emulator. Requires an OS/Boot1/2 image, though
-Nspire Emu: Same as KarmTI, a bit more up-to-date, but much harder to use

Not only those two softwares do everything you would need to emulate or link your calc, but KarmTI/Nspire Emu even run Ndless programs, which the Student Software doesn't.
« Last Edit: September 10, 2012, 02:55:12 pm by DJ_O »

Offline willrandship

  • Omnimagus of the Multi-Base.
  • LV11 Super Veteran (Next: 3000)
  • ***********
  • Posts: 2953
  • Rating: +98/-13
  • Insert sugar to begin programming subroutine.
    • View Profile
Re: should i return my nspire cx cas because of single computer student license
« Reply #23 on: September 10, 2012, 05:11:10 pm »
The student software is probably a lot faster than any of the Emulators, and it has better integration with the OS, like copy and paste.

Offline xxcysxx

  • LV1 Newcomer (Next: 20)
  • *
  • Posts: 6
  • Rating: +0/-0
    • View Profile
Re: should i return my nspire cx cas because of single computer student license
« Reply #24 on: September 10, 2012, 05:34:52 pm »
although pulling out the calculator out of my book bag and start punching in numbers would be a lot faster and more convenient than dragging out my laptop from my book bag and starting up the ti software that cost at least two to three minutes to start using. but still, the principal still stand. i feel my privileges has been taken away for a software that i payed for. that software is a compliment of the calculator and i should be entitled to installed it on "my" computer should i have to upgrade to a new one or a replacement laptop under warranty. this whole one computer activation ordeal is baloney. what if when i get that new 13" retina display laptop from apple and three months later the hard drive died or the logic board died and apple have to replace those and i'm forced to do a reinstall of the os, so now what, i'm going to have to re-install that bogus ti student software again, and then just to find that i cant activate it because i have already used up my one time pass activation key.

Offline DJ Omnimaga

  • Clacualters are teh gr33t
  • CoT Emeritus
  • LV15 Omnimagician (Next: --)
  • *
  • Posts: 55943
  • Rating: +3154/-232
  • CodeWalrus founder & retired Omnimaga founder
    • View Profile
    • Dream of Omnimaga Music
Re: should i return my nspire cx cas because of single computer student license
« Reply #25 on: September 10, 2012, 05:41:07 pm »
Yeah TI clearly didn't think when they designed that license system. It's totally retarded that they didn't take the fact that people might switch computers in mind. They should at least do like Apple and allow you to revoke the rights to use the license on your old computer like how you can connect your iPod to 10 computers but remove computers from the list once they're no longer in use.


I would have said to sell your calc and get a Casio PRIZM instead, which is far cheaper than a TI-Nspire, but their emulator software is about $100 more expensive than the TI-Nspire student software
« Last Edit: September 10, 2012, 05:42:13 pm by DJ_O »

Offline epic7

  • Chopin!
  • LV11 Super Veteran (Next: 3000)
  • ***********
  • Posts: 2200
  • Rating: +135/-8
  • I like robots
    • View Profile
Re: should i return my nspire cx cas because of single computer student license
« Reply #26 on: September 10, 2012, 07:19:32 pm »
I sent them an email, too. I guess I got lucky, because I actually got a helpful response!

Quote
Hello,

Thank you for contacting Texas Instruments.

I understand you would like to reinstall your TI-Nspire Student Software.

Please uninstall the software from your previous computer. Your license is for a single activation, you are only permitted to activate the software once. Due to your new computer, please respond with your current license number so that it can be deactivated. I cannot provide a new license number without first deactivating your current license. Once I receive your current license number, I can then provide you with a new license number. I will also need your full name and physical address so that I can place an order. I will not be shipping you anything, but I am required to have your address so that I can place your order.

I want you to be completely satisfied with your technology purchase. The Knowledge Base provides useful resources to answer questions, example calculations, and other information. The Knowledge Base is accessible to you 24/7.

http://epsstore.ti.com/OA_HTML/cskmbasicsrch.jsp

I hope you find this information helpful. If you have further questions or comments, please feel free to send me an email.

Warmest regards,

Maria Ontiveros
-----------------------------------------------------------------------
Texas Instruments
Email: [email protected]
General Information: (800) 842-2737
Technical Support: (972) 917-8324
------------------------------------------------------------------------

Let me know how I'm doing. Fill out our customer survey at: http://education.ti.com/us/supportsurvey

Master your graphing calculator. Start with step-by-step tutorials and get started using the basics in no time.

http://education.ti.com/calculators/pd/US/Online-Learning/Tutorials

---- Original Message ----
Country: US
Name:
Email: [email protected]
Type of Service: ProdAccOrder
Computer Software Setup/Usage:
Product Group: CompSftwre
Product: TI-Nspire or TI-Nspire CAS Software
Purchase Time: 12/2011
Customer Type: Student
Product Serial#: 2079045538P-0711C
Computer OS: Windows 7
Comments: Hi, I have TI student software for nspire cx activated on my old computer, but I was wondering if I would be able to transfer it to my new computer that I recently bought.
« Last Edit: September 10, 2012, 07:22:31 pm by epic7 »