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DSL? Hmm. I doubt it's router caching problems, then. I have a DSL connection and it transitioned fine, and believe me, they won't give you a fancy router/modem for a cheap DSL connection.Maybe try another browser? i.e. chrome, FF, IE, opera, and see if it works in them.
Ashbad, can you try it on another computer on the same connection?
Could someone in his family have used his computer while he's away and got a virus?