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News / Re: DDoS attack leads to 16 hours of Omnimaga downtime
« on: April 21, 2012, 06:26:43 pm »
The late payments were not an issue in my mind. Yes, they were late, but I didn't care until now.
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News / Re: DDoS attack leads to 16 hours of Omnimaga downtime« on: April 21, 2012, 06:26:43 pm »
The late payments were not an issue in my mind. Yes, they were late, but I didn't care until now.
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News / Re: DDoS attack leads to 16 hours of Omnimaga downtime« on: April 21, 2012, 05:45:12 pm »
I have never been a part of any "channel wars" and do not have prejudice against omnimaga members in any way. I don't even know what reasons there would be for that to be the case. This isn't a debate, and I don't care who you believe. I've said my part (even allowing some of netham's exaggerations to go unchallenged).
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News / Re: DDoS attack leads to 16 hours of Omnimaga downtime« on: April 21, 2012, 05:29:04 pm »
I can't troubleshoot a problem when I don't get responses to questions, and when you don't follow good-practice suggestions (such as to not have your only DNS server on your VPS). It's not particularly important to me that you all know the details of what's gone on. That being said, I won't put up with someone exaggerating facts (and making them up) when I have gone out of my way time and time again to help this person (especially with huge discounts to be nice and for good PR (oops; that backfired!)), and even losing more money from his usage than he's paying me. In a month or two (preferably less; possibly by Monday at 12:01 am if he chooses not to renew), he will no longer be hosted with us. I don't mind criticism. I do mind slander/libel.
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News / Re: DDoS attack leads to 16 hours of Omnimaga downtime« on: April 21, 2012, 01:36:17 pm »
The anti-spam measure to register is what ajanata was referring to when he said it's purple (not blue).
Anyway, I'm not going to sit here while you unjustifiably trash my service. First of all--you contacted me once (not 3 times) about your network going down. I replied twice (after looking at graphs and logs that showed no evidence of a problem on our end) with troubleshooting questions/advice, and you never responded. 2.) You're in for a big surprise if you think you're paying a lot of money for a Windows VPS with the amount of RAM that you have. 3.) The fact that rebooting your VPS fixed your networking virtually proves that it was not something on the host side (this is ignoring the fact that no one else had problems). 4.) Even if it were something on the host side (which there is no evidence of), you can not blame the service for you getting DDoS'd. Shutting off your networking is a perfectly acceptable way to deal with a client getting attacked (even though we did no such thing). 5.) It has *never* gone down for "4+ hours." The longest datacenter outage was roughly an hour or an hour and a half, and this was because of a very serious hardware failure. The longest after that? Maybe 10 minutes (half-hour tops), and this only for people going through Level3. And that hasn't happened at all for about 6 or 8 months. It happens. They fixed it. Saying "It's commonly gone down for 4+ hours at a time" is a flat-out lie. 6.) No one else has had the disk lag problems that you've had, with the exception of one stretch of an hour or two. That should be telling. And what was I doing during that time? Troubleshooting. Helping you. Figuring out what was happening. Telling the client who was responsible (who pays way more than you) that he was causing problems for other people. Researching ways to limit disk I/O (which, by the way, would hurt you far more than anyone else). 7.) Ever heard the story of the boy who cried wolf? I can't count the number of times that you've assumed a problem on my end, only to have it be a problem on your end. It makes it very difficult for me to take things you say seriously--but I still do.
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